Responsible Gaming
Our Commitment to Responsible Gaming
At hestiacareathome.co.uk, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
We strictly adhere to UK gambling regulations. You must be 18 years of age or over to gamble on our platform. We verify the age and identity of all players. If you are under 18, please do not attempt to register or gamble.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Hiding or lying about the amount of time or money spent gambling
- Gambling with money needed for essential expenses (rent, bills, food)
- Neglecting family, work, or other responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to gamble or pay gambling debts
- Loss of interest in hobbies and activities you previously enjoyed
Self-Help Tools
Most online casinos provide tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose in a given timeframe
- Reality Checks: Receive regular notifications during gaming sessions to remind you how long you've been playing
- Time-Out/Cool-Off Period: Take a break from gambling for a set period (hours or days) while maintaining your account
- Self-Exclusion: Voluntarily exclude yourself from the platform for a period of time
We encourage you to use these tools proactively as part of your responsible gaming strategy.
Support and Assistance
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
United Kingdom
- GamCare – Free counselling and support services
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Self-exclude from all UK-regulated online casinos in one place - Gamblers Anonymous – Peer support meetings and fellowship
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS specialist treatment
Website: www.cnwl.nhs.uk
International Support Services
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Take Action Today
If you think you may have a gambling problem, please seek help immediately. Problem gambling is a recognised addiction that can be treated. Support is confidential, non-judgmental, and available to you right now.
Remember: You are not alone, and help is always available. Contact one of the organisations above to speak with a trained advisor who can provide guidance and support tailored to your needs.
Gambling should be fun. If it stops being fun, it's time to seek help.